How Can We Help You?


We understand that these may be uncertain times for you and your family, and we're here to help. Listed below is quick run-down of what we can do for you:


We are still here and ready to serve you! While our online sales and rentals are available 24/7, please see below for our adjusted store hours. At this time we are open in-person for limited occupancy in-store service as well as curbside drop of and pick up service. Please call or text us if you have any questions.

NW Military
Monday                9a-5p
Tuesday               9a-5p
Wednesday          9a-5p
Thursday              9a-5p
Friday                    9a-5p
Saturday            10a-5p
Sunday               Closed

Alamo Ranch
Monday              10a-5p
Tuesday              10a-5p
Wednesday        10a-5p
Thursday            10a-5p
Friday                  10a-5p
Saturday            10a-5p
Sunday                Closed


You can still order online, by phone or in-store. Phone and online purchases are available for FREE curbside pick-up or delivery at standard shipping rates. Most orders are processed within 1 business day.


Our technicians are still hard at work! Curbside repair drop-off and pick-up is available at both locations. If you have a question, or need to schedule a repair, please click the red chat icon at the bottom right of your screen.


Have a question about your account? Call us during business hours for help or click the red chat icon at the bottom right of your screen.

Need to rent an instrument? New instrument rentals are available in-store and by phone during business hours, or online 24/7. School delivery is not available at this time but in-store service and curbside pick-up is available at both locations. Ask about home delivery in the San Antonio area.

Online Account

Please note, creating an online account will allow you to view your web orders or rent an instrument online. This account is NOT tied to your in-store rentals or purchases and that information is not available online at this time. Please call, text, email or chat with us if you have any questions.

We will continue to keep this page updated. Please check back for changes in available services and hours. If there is anything else we can do, let us know. Thank you for your business!